Cenforceau Refund Policy
At Cenforceau, customer satisfaction is our priority. If you need to return a product, please review our refund policy below to ensure a smooth process.
1. Eligibility for Refunds
- Time Frame: Refund requests must be made within 10 days of purchase. Refunds or exchanges cannot be processed after this period.
- Product Condition: Items must be unused, in the original condition as received, and in their original packaging with all seals intact.
- Excluded Items: Some items, such as perishable goods, are not eligible for returns. Please verify your product’s eligibility before submitting a request.
2. Required Documentation
To process your return, you must provide:
- A receipt or proof of purchase (e.g., original receipt or order confirmation email).
- The product in its original packaging with all seals intact.
3. Partial or No Refunds
Refunds may be reduced or denied in the following cases:
- Late Returns: Items returned more than 10 days after purchase may not qualify for a full refund.
- Incomplete Returns: If all items from the original order are not returned, only a partial refund may be issued.
- Damaged or Used Products: Items not in their original condition, damaged, or showing signs of use may not qualify for a refund.
4. Refund Process
- Inspection: After receiving the returned item, we will inspect it to ensure it meets our return criteria.
- Notification: You will be notified via email whether your refund is approved or rejected.
- Processing: Approved refunds will be credited to your original payment method. The processing time may vary depending on your bank or card issuer.
5. Late or Missing Refunds
If you haven’t received your refund:
- Double-check your bank account.
- Contact your credit card company, as refunds may take time to post.
- Consult your bank regarding processing delays.
If you still haven’t received your refund, please email us at info@cenforceau.com for assistance.
6. Shipping Instructions for Returns
- Return Procedure: Contact us at info@cenforceau.com for detailed return instructions.
- Shipping Costs:
- Customers are responsible for return shipping costs, which are non-refundable. These costs will be deducted from your refund if applicable.
- For items valued over $100, we recommend using a trackable shipping service or purchasing shipping insurance to ensure safe delivery. Cenforceau is not liable for lost or damaged return shipments.
7. Delivery Time for Exchanges
The delivery time for exchanged items depends on your location. Tracking information will be provided once the replacement item is shipped.
8. Contact Us
If you have any questions or need further clarification, feel free to contact our customer service team at info@cenforceau.com.
Thank you for understanding and adhering to Cenforceau‘s refund policy!